Feedback from previous guests about their experience.
54%
liked the hotel and would stay again
5.4/10
Guest rating
Rooms
6.4
Location
5.4
Service
5.4
Dining
5.0
Guest reviews
5.4/10
based on 5 reviews
6.9
6.9/10 based on 192 reviews
Joe
United States of America,
March
2025
6.0/10
I had a mix of experiences during my stay. While I appreciated the newly renovated room and the breakfast spread, the overall service left much to be desired, especially with the lack of communication about areas being under renovation. The location is quite remote, making it inconvenient for accessing Rjukan and other attractions, but the area is beautiful for hiking.
Rooms
5.0
My room was newly renovated with a rustic feel, though the hallways were dark and somewhat neglected. I encountered issues with my initial room assignment, as it did not match what I booked.
Service
5.0
The reception staff were not very helpful when I had issues adjusting my room. Communication was poor, and the service felt uncoordinated, which was disappointing.
Location
5.0
The hotel is quite far from Rjukan city center and Gaustatoppen, which made getting around a bit of a hassle, but it's situated in a stunning area for outdoor activities.
Dining
5.0
Breakfast was decent with fresh breads, but dinner felt overpriced for the quality, especially for vegetarian options. I expected more variety for the price.
Facilities
5.0
Facilities were okay but could use some upgrades. The lack of clear signage and communication was also a downside.
Don
United States of America,
March
2025
6.0/10
My stay at Skinnarbu was a mixed bag. While I enjoyed the beautiful newly renovated room and the helpful staff, I encountered significant issues with the service and overall experience. The location was quite isolated, and the breakfast didn't justify the price I paid for my stay.
Rooms
7.0
I stayed in a newly renovated room that was spacious and functional, but I also noticed issues in other areas of the hotel with older facilities and some rooms being rundown.
Service
5.0
The staff was generally helpful, but I experienced significant frustration with the check-in process and lack of communication about room availability.
Location
6.0
While Skinnarbu is surrounded by beautiful nature, it is quite far from Rjukan city center and other attractions, making it less convenient for sightseeing.
Dining
5.0
The breakfast was okay, but considering the price I paid, I expected something much better. Dinner options, especially for vegetarian diets, were quite limited.
Facilities
5.0
The overall condition of the hotel's facilities left much to be desired. Some areas were under renovation, and the corridors were dark and uninviting.
Roger
United States of America,
February
2025
5.0/10
My stay at Skinnarbu was full of ups and downs. On one hand, the location is beautiful and great for hiking, but I faced significant issues with my room and the service. I had booked a room with a lake view, but upon arrival, I was given an old room with a view of asphalt instead. The staff didn't provide satisfactory assistance, which left me frustrated. Overall, I can't recommend this place based on my experience.
Rooms
5.0
The room I received was very old and did not match my reservation for a lake view. It was broken and quite dirty, which was disappointing.
Service
5.0
The service was lacking, with unhelpful staff who did not address my concerns properly. I felt neglected during my stay.
Location
5.0
The location is quite far from Rjukan city center and Gaustatoppen, but it's great for hiking and access to Hardangervidda.
Dining
5.0
The breakfast was okay but not worth the high price. Dinner options were limited and a bit overpriced for what was offered.
Facilities
5.0
The hotel facilities were quite outdated, and the hallways were dark with inconsistencies in maintenance.
Gerald
United States of America,
February
2025
5.0/10
My stay at Skinnarbu was a mix of highs and lows. While the newly renovated room had a charming wooden design and all the amenities worked properly, the dining experience felt overpriced for what was on offer. Unfortunately, the location is quite far from the city center, which might be inconvenient for some travelers.
Rooms
10.0
The room I stayed in was newly renovated with a cozy hytte feel due to the vertical wood planks. Everything was functional, and the room was spacious with a nice layout.
Service
7.0
The staff were generally helpful and friendly, particularly when I inquired about local trails. However, the reception experience could be improved, as some staff seemed a bit confused with requests.
Location
6.0
The hotel is located quite far from Rjukan city center and Gaustatoppen, which might not be ideal for quick trips into town but is superb for hiking in the Hardangervidda area. It offers a beautiful natural setting.
Dining
5.0
Dinner was decent but pricey, especially for vegetarian options. Breakfast was adequate, but not really good, considering the nightly rate.
Facilities
6.0
The facilities were satisfactory. The reception area was cozy, but I wish there were more signs to navigate upon arrival.
T.
United States of America,
February
2025
5.0/10
My stay at Skinnarbu was quite disappointing. The hotel's location is nice but far from Rjukan city center and it's clear that the facilities need an upgrade. While I did have a brief moment of enjoyment with the newly renovated room and cozy ambience, it was overshadowed by the overall service and dining experience I encountered.
Rooms
5.0
The room I was eventually moved to was newly renovated and quite cozy, though the initial room I encountered was old and disappointing. The lack of lighting in the hallway did not set a good tone.
Service
5.0
The reception service was unsettling. After booking a room with a lake view, I faced confusion and rudeness when I inquired about my room. The staff did not seem to prioritize customer satisfaction during my stay.
Location
5.0
While the location is beautiful and great for hiking, it is quite far from Rjukan city center and the access from the parking lot to the hotel could be better marked. This made my experience slightly inconvenient.
Dining
5.0
The breakfast was decent but not quite what I expected given the price. Dinner options for vegetarians seemed limited and did not justify the cost, leaving me rather dissatisfied.
Facilities
5.0
The hotel's facilities, especially in the common areas, seemed to lack proper upkeep. The absence of basic amenities like a phone in the room was quite inconvenient.